Privacy policy

Effective Date: [04/18/2025]

Oido, Inc. (“we,” “us”, “our”) presents this privacy policy to describe how we collect, use, and share information through our website, http://oidohear.com, and our other digital properties that link to it.

Information Collection

We collect information in two ways: information you provide to us and information we automatically collect when you access our digital property. We may combine this information together.

Information You Provide to Us

When you engage with our digital properties you may provide us with certain information about yourself. This information may include your name, email, phone number, and postal address. We may also collect information about your payment method, transaction history, and other information about you.

Information We Automatically Collect

This data reflects your usage of the website and our services. This information includes digital identifiers like cookie and device identifiers, IP addresses, browser type, date and time of your visit, and your interactions and page views while interacting with our digital property. We also make inferences about your potential interests based on this viewing activity. We typically collect this type of information using cookies, web beacons, clear gifs, and other similar technologies.

Information Use and Sharing

We use the information we collect about you for a variety of purposes, including:

To present our websites and digital properties to you;
To authenticate users and remember preferences;
To provide you with information, products, or services that you request from us;
To provide you with information about our products and services we believe are relevant to your interest;
To provide you with additional information about our services;
To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including scheduling, billing, shipping, financing, or transaction information;
Internal auditing and debugging;
Product and service improvement and development;
To allow you to participate in interactive features on our website;
In any other way we may describe when you provide the information; and
For any other purpose with your consent.

We do not sell your personal information, but we may share or disclose information we collect about you with several entities, including:

With advertising partners, hearing aid manufacturers, and financing companies companies to fulfil your requests and orders;
To our affiliates and subsidiaries;
To vendors and service providers that help us provide the website and services;
To third parties to help advertise our services;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all the Company’s assets, including at bankruptcy;
To fulfill the purpose for which you provide it, such as communicating with you via email or other means;
For any other purpose disclosed by us when you provide the information; and
In response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes.

Third Party Websites

This privacy policy addresses the collection, use, and disclosure of information we collect from you on our website or digital property that links to the policy. Other websites that may be accessible through this website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you to review the website’s privacy policy.

Your Privacy Rights (U.S. Residents)

You may have certain rights regarding your personal information under applicable state privacy laws. These rights may include:

Right to Know: You may request details about the personal information we collect, use, disclose, and share.
Right to Access: You may request a copy of the personal information we have collected about you.
Right to Delete: You may request that we delete personal information we have collected, subject to legal exceptions.
Right to Correct: You may request that we correct inaccurate personal information we maintain about you (where applicable).
Right to Opt Out: You may opt out of:

The sale of your personal information (if applicable).
Targeted advertising based on your online activity (if applicable).
Profiling decisions that significantly affect you (where applicable).

Right to Limit Use of Sensitive Data: If we collect sensitive personal information (such as health-related data), you may request that we limit its use.
Right to Non-Discrimination: We will not deny services, charge different prices, or provide a different level of service .

To exercise any of these rights, you may email us at: help@oido.us or call us at: 1-360-936-0364.

Marketing Communications

We will only send you promotional emails if you have given explicit consent to receive them. You can opt out at any time by clicking the "unsubscribe" link in our emails or contacting us at help@oido.us.

Do Not Track Signals

Some web browsers offer “Do Not Track” settings. Our website does not currently respond to “Do Not Track” signals.

Updating Information

If you would like to request that we update or modify the information we collect about you, you can do so by writing to us at help@oido.us or by phone at 1-360-936-0364.

Child Privacy

Our websites and digital properties are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Security

We implement reasonable security measures to help protect the information we collect.

Updates to This Privacy Policy

We may update this privacy policy from time to time. We encourage you to review this policy to learn about those changes.

If you have inquiries about this policy please contact us at help@oido.us.

Contact Information

If you have additional privacy questions or if you are otherwise concerned with our personal information practices, then you may contact us here:

Oido, Inc.

718 NE 87th Ave

Vancouver, Washington 98664

Email: team@oidohear.com

Phone: 1-888-819-6405

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.